The silver ions (Ag+) will be released in the presence of moisture and will act in several ways to inhibit and eliminate virus and bacteria, protecting the fabric from microbial impact, leaving it the functions of anti-virus, anti-bacterial, anti-odour, anti-dustmite, anti-acne, anti-mosquito, max breathability, wicking, easy-to-dry, etc.

At INNOTIER, we are committed to your satisfaction and to protecting you through our advanced antimicrobial technology. To ensure clarity and fairness, please review our return and exchange policy below.

Non-Exchangeable & Non-Returnable Items

The following items are considered intimate products and cannot be exchanged or returned once opened:

• InnoShield Masks
• InnoTouch Gloves
• Slippers*
• Socks*
• Towels*
• Underwear*

For hygiene reasons, items marked with *  are not eligible for exchange or return, even if they remain unopened.

Packaging Note

Due to the 100% compostable nature of our packaging, breakdown over time is expected. We offer exchanges for this condition, but returns are not available.

Exchanges & Returns

For eligible items, customers may initiate a return within 7 days of receiving their order.

For full details, please view our complete return policy here